Driving Toward a Degree is an initiative to help institutions make informed decisions toward redesigning their academic advising to improve overall student success and persistence. Through the initiative, Tyton Partners has launched three studies focused on the roadmap to advising redesign:
Tyton Partners worked with the Babson Survey Research Group and several other partners like NACADA – The Global Community for Academic Advising, Achieving the Dream, Central Carolina Community College, the National Association for College Admission Counseling (NACAC), the Reinvention Collaborative, the Community College Resource Center, and EDUCAUSE to develop and administer these studies across a national sample of postsecondary administrators, faculty, and advisors, as well as to host conversations with several product and service vendors.
From these studies, Tyton Partners created a redesign roadmap for academic advising that highlights five key elements to improve advising—leadership, advising capacity, advising coordination, technology, and student engagement. These elements emerge for institutions from our analysis of the survey results, depending on where institutions are on the road toward an ideal advising situation.
Moreover, four institutional segments emerge based on respondents’ perspectives and attitudes toward the five key areas of intervention.
Institutions that fall in the Limited Technology Users segment that do not report widespread use of any advising technology.
The Check Engines segment contains institutions that do not view themselves as having yet achieved success. More favorable toward technology adoption to improve advising but struggle with technology integration (eliciting a metaphorical “check engine” light). and lack strong ownership and coordination.
Those institutions in the Refuelers segment favor people over technology as a solution for advising. They increasingly see themselves as successful in advising, and report rising levels of collaboration and clarity of ownership.
Finally, the Equipped Navigators segment is for institutions that have both the people factors and the technology factors in place to form an integrated planning and advising function.
These institutional segments reflect the different points at which institutions may find themselves on the road toward ideal advising, and therefore define which of the five types of interventions should be prioritized. The segments also allow institutions to discover what is the best advising performance being achieved and what barriers are preventing that institution from equaling or exceeding best in class.